Privacy policy

The controller (controller) of your personal data according to Article 4 point 7. regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) is the controller: Trones sro, Štefánikova trieda 62/30, 949 01 Nitra, ID: 50 038 613

Personal data

Personal data means data relating to an identified natural person, or an identifiable natural person, which can be identified directly or indirectly, in particular by a generally applicable identifier, other identifier such as first name, surname, identification number, location data or online identifier, or on the basis of one or more of the characteristics or traits that make up its physical identity, physiological identity, genetic identity, mental identity, mental identity, economic identity, cultural identity or social identity.

Processing of personal data

The processing of personal data is a processing operation or set of processing operations with personal data or personal data files, in particular the acquisition, recording, organization, structuring, storage, modification, retrieval, browsing, use, transmission, dissemination or otherwise, regrouping or combining, restriction , erasure, whether by automated means or non – automated means.

PERSONAL DATA AND THEIR PROCESSING

PERSONAL DATA PROCESSED

We process this personal data in accordance with Regulation (EU) No. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter “Regulation No 2016/679”):

– name

– surname

– street and descriptive number

– Postal Code

– the city

– state

– telephone number

– company name

– IČO

– VAT number

– VAT

– E-mail address

– IP address

We further process this personal data

– Data from communication between e-shop and customer

– Web metrics and behavioral analytics at www.tronesgems.com

PURPOSES OF PERSONAL DATA PROCESSING

– Order processing of goods ordered through our website, telephone customer line or through communication with customer support via e-mail and social networks. The legal reason is the necessity to meet the requirements of the purchase agreement (accounting documents).

– Communication and customer support. Personal data is used to communicate with you.

For example, we may contact you for the following reasons:

– Reminder of your goods in the online cart

– Assistance with completing your order

– submission of information about the current status of your request, order or complaint

– obtaining further necessary information

Registration form – we use personal data for the purpose of registration

Certificate of authenticity – personal data is processed for the purpose of issuing a certificate. The certificate of authenticity is issued as proof of originality. This is common personal data in the range of name, surname, title

Payment details: Invoices containing your personal data – your name, surname, address, email and telephone number and our bank statements, stating your name, surname and bank account number and payment information for the goods ( prices of purchased goods) are retained for ten years following the year to which they relate. The legal basis is the fulfillment of the legal obligation arising from the Accounting Act

– Marketing offers. If you have agreed to receive news via e-mail

(& quot; Newsletters & quot;) we use your contacts to send you advertising or business announcements.

This is the processing of the following data:

– IP address

– name

– surname

– the city

– E-mail address

  • Camera system.

The operator uses its own to prevent and protect its customers

property camera system. The Operator declares that it does not work with the records in any way and does not provide them to third parties or entities

– Social: Promote your company via Facebook, Instagram and YouTube

PROVISION OF PERSONAL DATA TO THIRD PARTIES

Your personal data will only be passed on to third parties or otherwise mediated if this is necessary in the performance of the purchase contract, on the basis of a legitimate interest or if you have given your prior consent. Data can be provided:

– public authorities (eg Police of the Slovak Republic, SOI) in order to provide the required information in case of inspection

The processing of personal data by a third party is governed by the principles of personal data processing of the companies and individuals concerned.

PROCESSING PERIOD

Your personal data will be securely stored, collected, processed and archived for the purpose of keeping accounting records and documents for a period of 10 years (based on Article No. 431/2002 Coll. On Accounting, as amended) since the last order.

RIGHTS OF THE PERSONAL DATA SUBJECT

You have several rights regarding privacy. If you wish to exercise any of these rights, please contact us via the email address above. You have the right to information that is already complied with by this Privacy Policy. – obligation to provide information.

Thanks to the right of access, you can call us at any time and we will prove to you within 30 days what your personal data is being processed and why.

If something changes with you or you notice any of your personal data out of date or incomplete, you have the right to supplement and change your personal data.

You can exercise the right to restrict processing if you believe that we are processing your inaccurate data, that you think we are processing illegally, but that you do not want to delete all data or if you object to the processing.

You can limit the scope of personal data or processing purposes.

Right of erasure (to be forgotten): Your other right is the right to erasure, if there is no legal basis that entitles us to resp. a legal obligation that shows us to process your personal data. In this case, we will delete all your personal data from our system, as well as from the system of all sub-processors and advances within the statutory time limit.

The right to data portability in the cases envisaged by the Regulation you have the right to obtain personal data concerning you, which you have provided to the Operator, in a structured, commonly used and machine-readable format, provided that this right does not adversely affect the rights and freedoms of others.

You may object at any time to the processing of your personal data by the Operator for the purposes of direct marketing carried out on the basis of a legitimate interest.

Right of withdrawal consent: if the processing of your personal data is based on consent, you have the right to withdraw your consent to the processing of personal data for the purpose for which you have given your consent at any time.

How you can exercise these rights

You can contact us in one of the following ways:

by email: to info@tronesgems.com, in writing or in person to the address: Trones s.r.o., Štefánikova trieda 62/30, 949 01 Nitra.

In the event that you believe your personal data protection rights have been violated, you have the right to file a complaint to the supervisory body, which is the Office for Personal Data Protection at Hraničná 12, 820 07 Bratislava 27, Slovak Republic.

Identification data:

IČO: 36064220

Steuernummer: 2021685985

Office Secretariat:

+421 / 32 3231 3214

Email: statny.dozor@pdp.gov.sk

Filing office: Monday – Thursday: 8:00 – 15:00

Friday: 08:00 to 14:00

PRINCIPLES OF USE OF COOKIES

What are cookies?

As is common practice on almost all professional websites, this website uses cookies, which are small files downloaded to your computer in order to improve the services provided. This page describes what information we collect, how we use it and why we sometimes have to save these files. We will also provide information on how you can prevent the storage of cookies, which can, however, worsen or & quot; spoil & quot; certain features of the functionality of this website.

For more general information about cookies, see the Wikipedia article on HTTP cookies.

How we use cookies

We use cookies for a variety of reasons, which are listed below. In most cases, unfortunately, there are no standardized options for disabling cookies without completely blocking the functionality and features they provide to this site. It is recommended that you leave all cookies enabled if you are not sure whether you need them or not, in case they are used to provide the service you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings in your browser (see the Help section in your browser to find out how to do this). Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies usually also disables certain functions and features of this site. Therefore, it is recommended that you do not disable cookies.

The cookies we set

When you enter information through forms, such as those found on contact pages or comment forms, cookies may be set to remember user information for future correspondence.

Third party cookies

In certain special cases, we also use cookies that are provided by trusted third parties. The following section describes which cookies you may encounter through this site.

This site uses Google Analytics, one of the most widely used web-based solutions, to identify how you use the site and ways we can improve your experience. These cookies can track, for example, how long you spend on the site and what sites you visit,

so that we can continue to offer you interesting content. For more information about Google Analytics cookies, visit the official Google Analytics website. Third-party analysis is used to monitor and measure the use of this site so that we can continue to offer you interesting content. These cookies can track, for example, how long you spend on the site and what sites you visit, which helps us figure out how we can improve the site for you. In some cases, we may provide you with customized content based on what you have told us about yourself, either directly or indirectly through a link to a social media account. These types of cookies simply allow us to provide you with content that may be of interest to you. Also we use buttons and / or social media plug-ins that allow you to connect to your social network in a variety of ways. In order for these buttons and add-ons to work, the following social media, including: Facebook, Youtube, will set cookies through our website, which may be used to enhance your profile on their website or to provide data that they hold for various purposes. stated in their privacy policy.

More information

We hope this has clarified things for you, and as mentioned, if there is something you are not sure whether you need it or not, it is usually safer to keep cookies enabled in case they communicate with any of our features. website. If you are still interested in more information, you can contact us in one of our preferred ways.

WHERE YOU CAN CONTACT US

If you have any comments, questions or requests regarding the use of your personal data, or if you have any questions regarding this privacy statement and cookies, please contact us at this info: info@tronesgems.com, or by contacting us. Your questions and suggestions regarding this statement are welcome.

Final provisions

By submitting an order from the online order form, you confirm that you are

familiar with the terms of personal data protection and that you accept them.

You can show your consent (free will) by checking the box “I agree”. via the online form. By checking the agreement, you confirm that you have fully accepted the terms of personal data protection.

The operator is entitled to change these conditions. New version of protection conditions

will publish personal data on its website, of which it will inform you via the e-mail address you provided to the operator.

These conditions take effect on 25.05.2018

UPDATE 21.06.2021

English Slovak